Terms of Service

These terms are an agreement between you (the organization buying from us) and Chipin Global LLC, a Wyoming limited liability company that runs ChipInHub. By placing an order or creating an account, you agree to them. If you are buying for an organization, you confirm you are allowed to accept these terms on its behalf.

1. What we provide

ChipInHub sells ready-made software products (for example websites for churches, charities and local businesses). When you buy a product, we:

• Set up your own copy of the product, apply your branding and load your starting content (the "setup").
• Host and look after it under a monthly or annual plan (the "hosting and care plan"): hosting, scheduled updates and security patches, daily backups and support by email or through your account.
• Deliver any add-ons you buy, as described on the product page at the time of your order.

The product page shows what is included, the typical time to launch, and the prices. Launch times are estimates and depend on how quickly we receive the details we ask for.

2. Your account

You may check out as a guest, then create an account using the same email address to follow your order and get support. Keep your login details private. You are responsible for what happens under your account and for the people you give admin access to your copy.

3. Prices and payment

• Prices are in US dollars and are shown before you pay. Any discount or promotion applies only during the dates shown.
• Payments are processed by Stripe. We never see or store your full card number.
• Your first payment covers the setup fee, the first period of your plan and any add-ons you chose.
• Your plan renews automatically each month or year, using the payment method on file, until you cancel.
• We may change plan prices for future renewal periods. We will email you at least 30 days before a price change takes effect, and you can cancel before then.
• Taxes, if any apply, are your responsibility unless we show them at checkout.

4. Cancelling

You can cancel your plan at any time from Manage billing in your account. Cancelling stops future renewals; your copy stays online until the end of the period you have already paid for. Our Refund and Cancellation Policy explains when money is returned.

After your plan ends we keep a backup of your content for 30 days. Ask us within that time and we will send you an export of your content. After 30 days we delete your copy and its data.

5. Custom work and quotes

Changes beyond what a product includes are quoted in writing first. Work starts only after you approve and pay the quote. Each quote describes its own scope, price and timeline.

6. Your content and responsibilities

You own the text, images, logos and other material you give us or add to your copy ("your content"). You give us permission to host, copy, back up and display your content only as needed to provide the service.

You agree that your content and your use of the product will be lawful, and that you have the rights to everything you upload. You will not use the product to send spam, collect data unlawfully, host malicious code, infringe anyone's rights, or harm or harass anyone. We may suspend a copy that breaks these rules or puts other customers at risk, and we will tell you why.

If your copy collects information from your own visitors or donors (for example prayer requests, bookings or donations), you are responsible for telling them how you use it and for following the laws that apply to you. We handle that information only on your behalf, as described in our Privacy Policy.

7. Payment services you connect

Some features (such as online giving or donations) use a payment account you open in your own name with a provider such as Stripe, Fygaro or PowerTranz. That provider's terms apply between you and them, and payments go directly to you. We are not responsible for their service, fees or decisions.

8. Our software

Chipin Global LLC owns the software behind every product, including the copy we set up for you. While your plan is active, you may use your copy for your organization. You may not resell, copy or reverse engineer the software, or remove our notices. Your content is yours and is not covered by this section.

9. Availability, backups and support

We work to keep every copy fast, secure and online, and we take daily backups. Like all online services, there may be planned maintenance or occasional interruptions. Unless you buy a support add-on with a stated response time, we reply to support requests within the next business day.

10. Warranties

We will provide the service with reasonable skill and care. Apart from that, and to the extent the law allows, the service is provided "as is", without other warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

11. Limit of liability

To the extent the law allows, neither of us is liable to the other for indirect or consequential losses, or for lost profits, revenue, donations or data (beyond our duty to keep backups as described above). Our total liability for any claim relating to the service is limited to the amounts you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

12. Indemnity

You agree to cover reasonable costs we face from a third-party claim caused by your content or by your breach of these terms.

13. Ending the agreement

You may stop at any time by cancelling your plan. We may end or suspend the service if a payment remains unpaid for 14 days after we remind you, or if you seriously break these terms. If we choose to stop offering a product, we will give you at least 60 days' notice, help you export your content and refund any part of a prepaid plan you will not receive.

14. Changes to these terms

We may update these terms. We will post the new version here with its date, and email you about important changes at least 30 days before they apply to you.

15. Law and disputes

These terms are governed by the laws of the State of Wyoming, USA. Before starting any formal dispute, please contact us so we can try to resolve it together.

16. Contact

Questions about these terms: the contact details on our website.